iPhone users complain about Face ID after people realise others can get into their phone

iPhones have been through plenty of change over the years - I mean, remember when the only way to open them was with your passcode?

And then of course we had Touch ID with our fingertips before Face ID even became a thing back in 2017. Obviously, the whole point in the feature is pretty simple - protecting our phones and keeping things private.

Apple introduced the technology using facial recognition to iPhones and iPads so users can protect their information.

The company says: “The technology that enables Face ID is some of the most advanced hardware and software we’ve ever created.”

And the feature ‘automatically adapts to changes in your appearance, such as wearing make-up or growing facial hair’.

However, many iPhone users have been complaining about Face ID after they realised other people can get into their phone using it.

Users have been complaining about the security feature. (Jakub Porzycki/NurPhoto via Getty Images)

One user took to X to reveal their issue with the Apple feature as they wrote: “My twin sister and I can access each other’s phones.”

OK, so this may seem like an easy dig because obviously, many twins look a lot like each other. And therefore, surely it can be forgiven that Face ID may mix the two different people up because of their similar features.

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However, other users responded to the post with similar issues.

“I was confused how my sister kept getting in my phone cause we barely look alike,” one wrote.

As another even said: “Bro my mum and my sister can unlock each other’s phones and we barely look alike.”

And someone else admitted that they ‘literally took it off’ because it led to their sisters going through their phones.

Plenty added similar tales, with one user claiming: “I can get into all my siblings phones and none of us look alike.”

The Apple feature is to protect your information. (Jaap Arriens/NurPhoto via Getty Images)

And another also said: “Funny thing is I can get into my sister’s phone as well except we’re not twins and she’s 5 years older than me.”

On the support section of the Apple site, it states: “The probability that a random person in the population could look at your iPhone or iPad Pro and unlock it using Face ID is less than 1 in 1,000,000 with a single enrolled appearance, whether or not you’re wearing a mask.

“The statistical probability is higher - and further increased if using Face ID with a mask - for twins and siblings that look like you, and among children under the age of 13 because their distinct facial features may not have fully developed.”

LADbible has contacted Apple for comment.

Topics: Apple, iPhone, Technology, Twitter

Jess Battison

Jess is an Entertainment Journalist with a love of all things pop culture. Her main interests include keeping up with the Twitter girlies, waiting for a new series of The Traitors and losing her voice at a Beyoncé concert. She graduated with a first in Journalism from City, University of London in 2021 and has previously worked at MyLondon.

@jessbattison_