• iconNews
  • videos
  • entertainment
  • Home
  • News
    • UK News
    • US News
    • Australia
    • Ireland
    • World News
    • Weird News
    • Viral News
    • Sport
    • Technology
    • Science
    • True Crime
    • Travel
  • Entertainment
    • Celebrity
    • TV & Film
    • Netflix
    • Music
    • Gaming
    • TikTok
  • LAD Originals
    • Say Maaate to a Mate
    • Daily Ladness
    • Lad Files
    • UOKM8?
    • FreeToBe
    • Extinct
    • Citizen Reef
  • Advertise
  • Terms
  • Privacy & Cookies
  • LADbible Group
  • UNILAD
  • SPORTbible
  • GAMINGbible
  • Tyla
  • UNILAD Tech
  • FOODbible
  • License Our Content
  • About Us & Contact
  • Jobs
  • Latest
  • Topics A-Z
  • Authors
Facebook
Instagram
X
Threads
Snapchat
TikTok
YouTube

LAD Entertainment

YouTube

LAD Stories

Submit Your Content
PlayStation gamers claim they're being fully refunded for first AAA game since Cyberpunk 2077

Home> Entertainment> Gaming

Published 19:39 6 Mar 2024 GMT

PlayStation gamers claim they're being fully refunded for first AAA game since Cyberpunk 2077

Some players are claiming they've been offered a full refund

Joe Harker

Joe Harker

Featured Image Credit: Rocksteady/Sony

Topics: Gaming, PlayStation, Technology

Joe Harker
Joe Harker

Joe graduated from the University of Salford with a degree in Journalism and worked for Reach before joining the LADbible Group. When not writing he enjoys the nerdier things in life like painting wargaming miniatures and chatting with other nerds on the internet. He's also spent a few years coaching fencing. Contact him via [email protected]

X

@MrJoeHarker

Advert

Advert

Advert

Some PlayStation gamers have been saying they've managed to get full refunds for a AAA title that's become famous for all the wrong reasons.

Cast your minds back to yesteryear and the difficult release of Cyberpunk 2077, which at launch had more issues than Cosmopolitan and was such a disaster that PlayStation offered a full refund.

Announcing they were pulling the game from their store, Sony said they wanted to 'ensure a high level of customer satisfaction', while developer CDPR apologised for the way the game had released on certain consoles.

Advert

Now gamers have claimed that they've had full refunds from their PlayStation copies of another AAA game, the rather maligned Suicide Squad: Kill the Justice League.

The game has been difficult to play for many since launching in January, with plenty of issues over multiplayer and online connection.

Dysfunctional team, dysfunctional game.
Rocksteady

As a result some players have been posting receipts online claiming that the PlayStation store has refunded them in full, though others have said they've since tried this and not succeeded.

One gamer said they'd pre-ordered the Suicide Squad game and played it for around eight or nine hours when they asked PlayStation for a refund and received it.

Advert

Another who claimed to have played for 39 hours posted an email from Sony telling them they'd had their purchase of the game refunded as it 'could not be used', which prompted surprise from plenty of gamers as 'Sony doesn't usually do that'.

They recommended that to get the refund, gamers should contact PlayStation support and tell them the problems the game has, after that they said their case was reviewed by a specialist team and a few days later were told via email they'd be getting a refund.

However, there's some debate over whether this is going to be available to everyone as plenty of other players have said they didn't get the same treatment.

Advert

Normally to get a refund from PlayStation it needs to have been within 14 days of the purchase and you're not eligible if you've already started downloading or streaming.

A number of players have claimed they've managed to snag a full refund from PlayStation.
Rocksteady

The only exception is usually if the game itself is faulty, and the players claiming to have received refunds for Suicide Squad are saying this is the reason they've had their money back.

It seems as though we're not yet at Cyberpunk levels where everyone's getting their money back, as you'll have to show you're actually experiencing technical problems.

It's the latest sad chapter for Suicide Squad: Kill the Justice League after the game failed to meet sales targets and the game getting kicked around in terms of Steam player numbers by Batman: Arkham Knight, Rocksteady's previous superhero game which came out nine years ago.

Advert

There are some things to like about the game, but for many gamers it doesn't really add up to being more than the sum of its parts and that's before you get into whether they can play it or not.

LADbible have contacted PlayStation for comment.

Choose your content:

4 hours ago
5 hours ago
  • 4 hours ago

    Woman who partied with Noel in the 90s reveals what the Oasis brother is really like

    She says things changed around 1997

    Entertainment
  • 5 hours ago

    Lad with Oasis ticket reveals hilarious way he's going to wind up 'proper fans' at the gig

    This will really drive long-time fans wild

    Entertainment
  • 5 hours ago

    Black Sabbath fans shocked as Game of Thrones legend Jason Momoa joins moshing crowd at final gig

    He was specially recruited to be the compère at Villa Park, Birmingham, this weekend

    Entertainment
  • 5 hours ago

    Fans divided over 'terrible' Oasis show as first gig revellers complain 'they just play song after song'

    Probably tweets you wouldn't want to tag Liam in...

    Entertainment
  • Huge GTA 6 blow to millions of gamers wanting to buy the game this autumn
  • How long gamers will have to wait to buy GTA 6 after update that's divided fans