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Hotel praised for perfect response to ‘disgusting’ one-star review

Hotel praised for perfect response to ‘disgusting’ one-star review

The Gerogery hotel pub in Australia has been praised for its perfect response to the one-star review.

A hotel in Australia has been praised for coming up with the perfect response to a brutal one-star review.

County pub Gerogery Hotel in New South Wales has hit back at internet troll Robert who called the pub 'absolutely disgusting'.

Restaurant staff were confused by the hostile feedback from the 'keyboard warrior' who criticised the pub's 'challenge meals', in which diners attempt to finish a big plate of either steak, chicken parmigiana or a burger in under an hour.

County pub Gerogery Hotel in New South Wales has hit back at internet troll Robert who called the pub 'absolutely disgusting'.
Gerogery Hotel/Facebook

The meal includes a whopping $45 'Double Stacka' chicken parmigiana, or a $45 five-patty 'Quintuple G-Rodge burger' or the $50 1kg rump steak with a serving of salad and chips.

Gerogery hotel publican Norm Carl told the Daily Mail the confusion came when they realised that Robert has never even visited the eatery.

The 'keyboard troll' wrote in his review: "Why the hell would you serve someone this obese that much food?

"Absolutely disgusting. Might as well put up a pic of an alcohol drinking jugs.

"Be better."

Gerogery Hotel management hit back at Rob, responding: "He seems to be a pathetic, judgmental keyboard warrior hiding behind a restricted profile.

"We think Robert should take his own advice and be better."

Restaurant staff were confused by the hostile feedback from the 'keyboard warrior' who criticised the pub's 'challenge meals', in which diners attempt to finish a big plate of either steak, chicken parmigiana or a burger in under an hour.
TripAdvisor

Calling for 'all Roberts' to come together, they added: "We realise lots of Roberts are awesome. Robert Downey Jr, Robert De Niro, Robert Irwin.

"Tag a Robert who is a top bloke and isn't an internet troll who should visit the G-Rodge because they are welcome.

"Gerogery Hotel NSW is an inclusive welcoming environment where you come for a great feed and a good time. Feel free to do the same."

Commenting on the post, one Robert said: "I think he should change his name to Stephen. He is not welcome in the Robert club."

"All I heard from that review was that you guys serve big meals, sounds good to me," another added.

To take on the challenge, you need to eat a whopping $45 'Double Stacka' chicken parmigiana, or a $45 five-patty 'Quintuple G-Rodge burger' or the $50 1kg rump steak with a serving of salad and chips.
Gerogery Hotel/Facebook

"Is he complaining about the size of his own meal being too big? What would he like the staff to do? Weigh, portion control and do a nutrition chart on it for him?" a third questioned.

"Most of the responses we get on Facebook are positive, 99.9 per cent of people see it for what it is and it's a bit of fun," Norm told the Mail.

"People complain about the starving or the homeless, but they are the minority who don't understand eating a large meal has no impact on someone sleeping rough."

LADbible has contacted the Gerogery Hotel for comment.

Featured Image Credit: Gerogery Hotel/Facebook/TripAdvisor

Topics: Food And Drink, Australia