Olivia Burke
A newlywed couple have told how their honeymoon was 'ruined' as their accommodation resembled a building site rather than a five-star hotel.
Two days after tying the knot on 9 May, Phil and Hannah Perkins excitedly jetted off to Rhodes, Greece, to celebrate their recent nuptials.
But the pair ended up wishing they'd stayed at home, given that their relaxing break was continuously interrupted by the racket coming from construction workers.
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The couple claim that they were subjected to 'deafening' noise from the minute they stepped foot in the five-star hotel they had booked with EasyJet, which they said was 'in shambles.'
Unbelievably, the pair allege that forklifts ferrying supplies and other machinery made their way through the rows of sun beds, which lined the pool area, forcing guests to drag their chairs and loungers out of the way.
While holidaymakers cooled off in the pool, construction workers were installing glass panels on balconies above them, the couple claim.
Take a look at this:
And to rub salt in the wound, Phil, 56, and Hannah say that they didn't even get any romantic photos to remember their honeymoon by - as there was 'concrete everywhere' and the place was 'so dirty.'
Needless to say, the lovebirds have been left livid by the result of the trip they splashed £1,080 on, especially as they 'didn't really expect any problems', while staying at the five-star establishment.
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Phil, from Newport, Wales, said of the hellish holiday: "When we got there, everything looked nice, on the coast, it was a big place.
"After breakfast, I could hear this constant noise, we had a wander about and there was some building work going on but it was right by the pool, which was called a 'relax' pool.
"You had trucks coming through with cement and you had to move your beds to make way.
"It was constant, I watched them put some glass railings above the relax pool and there were people in the pool while they were putting the glass panels in.
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"I thought this is not right. There was concrete everywhere. It was just in shambles."
After attempting to raise his concerns about the 'constant drilling and banging' with the holiday rep, Phil claims that he never received a call back.
Recalling how he and Hannah attempted to escape the commotion of the construction by heading to a bar at the hotel, the newlywed claims that the noise even 'drowned out' the sound of the music.
"We could hear no music," Phil continued. "It was all day every day, it was unbelievable, I've never experienced anything like that. It was a proper building site.
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"I wouldn't expect all the building work, they could've told us before we went, and they're still not advertising it. It ruined our honeymoon.
"We didn't even take one honeymoon photograph, looking around it was so dirty. It was ridiculous, crazy."
The couple couldn't even seek solace in the swim-out room they had stumped up extra cash for, as they were left repulsed by the 'brown' sun beds which he says were covered in 'grime and dirt.'
"When we got to the room, I opened the curtain to see the swim-out area, and the beds were really grimy and dirty," Phil said. "I understand people use tan lotions but it was just brown, they were full of marks we didn't really want to see.
"It needed a good clean up, hence why we didn't go in there. I did go back and asked if there's any chance I could have another room, I wasn't really happy with what I could see. He pretty much said no.
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"I get things can go wrong, and you can't please everybody, but I'm easily pleased.
"We went down to see if there was any evening entertainment, there might have been karaoke but there was nothing happening to be honest."
He and Hannah lodged a complaint with EasyJet upon their return to the UK, with the couple being offered a £281 refund, which they initially turned down.
Phil added: "EasyJet then came back and said they'd offer £380. I just want to forget about it. My wife is really down about it; it's like we haven't had a honeymoon. It wasn't right at all."
A spokesperson for the travel firm said of the couple's complaint: "We're really sorry to hear that Mr Perkins was unhappy with his experience, especially on such a special holiday.
"Once Mr Perkins returned home and got in touch with us, we immediately offered a partial refund. Our team has since been back in touch with Mr Perkins to apologise for his experience and offer a further refund, which was accepted."
Social media users have been left stunned by the state of Phil and Hannah's hotel, with many saying they should be offered a 'free holiday - at the very least.'
Another person said: "That's f*cking terrible. Like hell could I stay there another day. I've gone fishing and had better holiday than that buddy and didn't catch a thing."