• iconNews
  • videos
  • entertainment
  • Home
  • News
    • UK News
    • US News
    • Australia
    • Ireland
    • World News
    • Weird News
    • Viral News
    • Sport
    • Technology
    • Science
    • True Crime
    • Travel
  • Entertainment
    • Celebrity
    • TV & Film
    • Netflix
    • Music
    • Gaming
    • TikTok
  • LAD Originals
    • Say Maaate to a Mate
    • Daily Ladness
    • Lad Files
    • UOKM8?
    • FreeToBe
    • Extinct
    • Citizen Reef
  • Advertise
  • Terms
  • Privacy & Cookies
  • LADbible Group
  • UNILAD
  • SPORTbible
  • GAMINGbible
  • Tyla
  • UNILAD Tech
  • FOODbible
  • License Our Content
  • About Us & Contact
  • Jobs
  • Latest
  • Topics A-Z
  • Authors
Facebook
Instagram
X
Threads
Snapchat
TikTok
YouTube

LAD Entertainment

YouTube

LAD Stories

Submit Your Content
Restaurant apologises after staff 'told not to take bookings from Gypsies'

Home> News

Published 16:29 17 Jun 2023 GMT+1

Restaurant apologises after staff 'told not to take bookings from Gypsies'

El Prado by Martinez, a restaurant in Bridgend, South Wales, told staff they had a 'no gypsy' policy for bookings

Tom Wood

Tom Wood

A restaurant in South Wales has apologised after WhatsApp messages in which staff were told to cancel any ‘gypsy bookings’ were made public.

The staff at El Prado by Martinez in Bridgend, which is part of a chain of restaurants, were informed via the encrypted messaging app that the business was operating a ‘no gypsy’ policy.

Staff were also told to ‘check your bookings every day and if you spot any Gypsy booking cancel it straight away’.

They were also told to cancel any current bookings that were made by anyone from the Traveller community.

Advert

Now, the bosses at the four-star TripAdvisor rated restaurant have apologised for the discriminatory remarks.

The management at the Mediterranean restaurant said: "We welcome all bookings from the Traveller community."

El Prado in Bridgend has apologised for the discriminatory messages.
Google Maps

In a Facebook statement, the company added: "We take discrimination very seriously and have a clear zero tolerance policy for all of our team members.

"We'd like to apologise for any offence that may have been caused, and reassure members of the travelling community that we are dealing with this matter immediately."

Advert

The news broke because the WhatsApp messages were given to anti-racism group Report Racism GRT.

The organisation specifically supports the Gypsy, Traveller and Roma communities in cases of discrimination.

Report Racism GRT said: "Refusal of service is the highest form of discrimination levelled at the Gypsy, Roma, and traveller communities and this type of rhetoric is not uncommon.

"However, that said, it is rare that we receive hard evidence of this being a booking policy.

The full apology from El Prado.
Facebook/El Prado

Advert

"Any form of discrimination or racially motivated abuse is unacceptable, and we will challenge it whenever and wherever we see it."

In the messages, instructions on how to check whether bookings were being made by members of the Traveller community were also given, with one message marked ‘important’ in capital letters.

It read: "Always start by entering the telephone number of the customer when using ResDiary [booking system] to book tables over the phone, this way ResDiary will show if the customer are blocked so you could tell them that we are fully booked."

The restaurant told staff not to accept 'gypsy bookings' (stock image).
Maskot / Alamy Stock Photo

Another message said: "Just to make you aware, I just had a… family trying to book a table for Father's Day."

Advert

A recent report from the Welsh government revealed that Gypsies, Roma, and Traveller people face serious discrimination in Wales, and called for action to solve ‘wide-ranging failures’ by the government and councils.

A spokesperson for the government said that it would ‘continue to work closely with the Gypsy, Roma, and Traveller communities to address the concerns raised’.

Featured Image Credit: Google Maps/Maskot/Alamy Stock Photo

Topics: UK News, Racism

Tom Wood
Tom Wood

Tom Wood is a LADbible journalist and Twin Peaks enthusiast. Despite having a career in football cut short by a chronic lack of talent, he managed to obtain degrees from both the University of London and Salford. According to his French teacher, at the weekend he mostly likes to play football and go to the park with his brother. Contact Tom on [email protected]

X

@TPWagwim

Advert

Advert

Advert

Choose your content:

an hour ago
2 hours ago
14 hours ago
  • an hour ago

    TUI respond after 'smoking couple' on board flight turn it into a 'warzone' as Brits stranded for 17 hours

    A couple were caught smoking on a plane headed for London Gatwick

    News
  • an hour ago

    Sobering conversation explains what happened in Air India flight cockpit moments before crash

    A preliminary investigation into the cause of the Air India Flight 171 crash is underway

    News
  • 2 hours ago

    Report into Air India crash explains what caused devastating crash killing 260

    Only one person on board survived the deadly crash last month

    News
  • 14 hours ago

    Everything we know about Texas floods that have killed at least 121 as Trump arrives at disaster site

    The President and the First Lady have headed to the state one week after the horror floods wreaked havoc

    News
  • BBC drops bombshell report into Russell Brand and apologises to staff
  • Man, 19, died from brain tumour months after being told symptoms were ear infection
  • Man scammed out of hundreds by 'Jennifer Aniston' who told him 'she loved him'
  • Brits urged not to travel on major routes from 1pm today