Messages woman who sold everything to go on £250,000 cruise sent that saw her banned before it set sail

A woman who sold all her possessions to go on a three-year long £250,000 cruise says she has been banned from the ship.

Jenny Phenix, 68, from the US, was hoping to be on board the Villa Vie Odyssey's 425-destination cruise after pulling out all her money to do so.

However, the mum-of-two says she is now banned from the trip after her private text messages got leaked from a WhatsApp group.

Jenny Phenix 'complained' about the situation that passengers were in (Facebook)

She said her messages got shared with the owners of Villa Vie Residences, who operate the ship.

According to the Telegraph, Chief Operating Officer Kathy Villalba told her: "We have received over a dozen formal complaints from residents regarding your continuous complaints and negativity.

"This behaviour has significantly impacted the morale and well-being of other passengers.

"Given the overwhelming feedback, we must cancel your contract permanently to uphold the well-being and satisfaction of our community."

It's been reported that Jenny was messaging about the alleged issues on the ship, including a four-month delay to set sail.

These WhatsApp messages 'broke multiple terms and conditions', Villa Vie Residences Chief Executive Mike Petterson said.

"The founding residents voted and agreed to uphold her suspension and we plan on respecting that decision," he told The Telegraph.

"We have nothing else to comment on the ongoing dispute."

The Villa Vie's voyage had been delayed for months (Villa Vie Residences)

Of the delays, Petterson added: "As for the accommodations, we have paid more than $2 million for people’s living expenses for four months.

"We have hundreds of residents spread out throughout Europe and are asking people to book their own hotel rooms until we launch next week. Their costs will be compensated with onboard credit of up to $200 a day.”

Jenny admitted: "I cannot even begin to explain the emotional devastation and the physical toll this has taken on me.

"It was weeks before I cold talk about the situation and could even explain it to my children.

"It is still very hard for me to discuss, as I had the same dream everyone else on that ship does, and they took that from me, seemingly without a thought.

"I will have to stay with my daughter until I figure out a whole new plan for my life."

Meanwhile, Jenny has been partly refunded for the trip despite forking out an initial deposit.

The trip would involve 425 destinations in 147 countries, with Jenny explaining: "We had been notified of one short delay, but nothing seemed critical and, of course, travel plans and hotel reservations had been made months in advance."

LADbible has contacted Villa Vie Residences for further comment.