A furious mum marched her son around to a classmate's house after discovering he had been sending her abusive text messages. Watch her explain what happened below:
Samm Jane, from Nuneaton, Warwickshire, received a call from her son's school on 7 June informing her that her boy had been bullying the girl, labelling her a 'c**t', a 'b***h' and a 't**t', as well as calling her 'fat' and 'ugly'.
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Mum-of-five Samm was appalled by what she'd learnt - and she was going to let her 12-year-old son know it when he got home.
"I never thought he'd be like this, I'd raised him to never disrespect a girl," carer Samm said.
"I took his phone and made him unlock it. He'd sent this girl texts saying 'I never want to see your ugly face in school. Your ugly face and fat body offend me.'
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"She'd text him back saying 'Stop being horrible to me.' He'd sent voice notes as well going 'Urgh, you're disgusting.'"
The 32-year-old continued: "I was shaking with anger. I was livid.
"I told him 'She's going to be looking in the mirror now and feeling so insecure.' I couldn't let it go."
Eager to remedy the situation as best she could - and teach her son a lesson - she rang around the neighbourhood to find out where the girl lived.
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"I got on the phone and I made a few calls," she explained. "Everybody in my area knows where everybody lives, so I found out through one of my neighbours where this girl lives.
"I told [him] we were going around to apologise. Not only to the girl, but to her parents, to her aunts, to her uncles, to whoever was in that house."
On the way around, she made her son spend £10 of his birthday money on flowers and chocolates to give to the girl.
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Then, Samm knocked on the door, and it was time for her son to take his medicine.
"I said, 'My son has something to say to your daughter,' and he stands there going 'I'm sorry,'" Samm recalled. "I made him speak up and repeat himself.
"I made him say what he was sorry for. The mum wasn't aware of it, the girl hadn't told her mum.
"The girl's dad said 'I'm not going to lie mate, if you were a grown ass man and you said that to my daughter, I would have kicked your head in.'
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"The girl accepted the apology, he gave her the flowers and the chocolates. I said 'He will never speak to you like that again.'"
Samm shared the story on TikTok, where her video has received more than one million views - and heaps of praise from other parents in the comments.
More importantly though, her son seems to have learnt his lesson.
Samm said: "I couldn't believe he'd said these things. As punishment, I took his phone off him. He tried giving me money to get his phone back, but I said no.
"He had his laptop and PlayStation taken off him too. I want him to understand that what he did was wrong. I wanted him to know there were consequences for his actions.
"I'm raising a man. My son doesn't have that male role model so I have to teach him how to be a man and make sure he's respectful to people."
She added: "As a single mum, I've tried to do my best by him. For him to disrespect a female, it feels like he is disrespecting me.
"He disappointed me. He's absolutely taken it on board since. The two of them are friends now, it just shows how forgiving and kind she is. She's a lovely girl."
Jake Massey